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Cancellation Notification Line

Rainout Line is our new notification system. It is easy to use and allows you to receive event, program and facility closures, cancellations and notifications instantly through whichever method you choose. 

Our staff takes many things into consideration when making the determination on whether or not to close fields and facilities, or cancel events, including weather radar, current weather conditions, and field conditions. We work hard to be as timely as possible, while also being careful not to cancel too quickly.

Notification options

  • Free mobile app: Download the Rainout Line app for free from your phone's app store. Once downloaded, search for "Lenexa" and favorite these options: Lenexa Outdoor Pools, Lenexa Parks and Rec and Lenexa Rec Center.

  • Email/text: Go to Rainoutline.com and search for "Lenexa." Select the division you would like to receive notifications for and then select text & email alerts, enter your email address or 10-digit phone and subscribe to the program area you want to receive notifications for.

  • Phone: call 913.477.7170 follow the extension for your desired program area.


Parks & Recreation Programs

Outdoor Pools

Lenexa Rec Center


What do the different icons mean?

GREEN

The green circle icon means open or it's a go, and there are no present cancellations, delays or notices.

YELLOW

The yellow triangle icon means delayed. Select that extension to view additional details or listen to the recording.

RED

The red icon means cancelled or closed. Select that extension to view additional details or listen to the recording.

QUESTION MARK

The question mark icon means questionable or notice. This may be used to post more information for an event, activity, or facility, or to note that we are monitoring the current weather situation. Select that extension to view additional details or listen to the recording.

How do I unsubscribe?

Please visit theunsubscribe page to unsubscribe from text and email notifications.

For text notifications, you can also unsubscribe by texting STOP to 80676. Please note, this will unsubscribe you from ALL text notifications. If you only wish to unsubscribe from a particular alert, you should unsubscribe using the webpage above.

Can I save extensions in the app so I don't have to search every time?

Yes. Favorites allow you to save the lines you wish to view to your own list.

Favorite a specific alert by tapping into one of Lenexa’s three division options, and tapping the star icon on individual extensions.

I didn't receive my confirmation text.

If you did not receive a confirmation text to your phone, please text HELP to 80676.

You will receive a message stating "4INFO offers standard rate text message alerts. Reply STOP to opt out. Msg&Data rates may apply. Frequency of alerts are set by you. Info: support@4info.net."

Once you have received this message, return to the Subscribe page and attempt to sign up your number again. In most cases, the issue is resolved, and you will receive your confirmation text.

If you still do not receive a confirmation text, you will need to contact your phone carrier and ask why you are not receiving SMS messages from short code 80676. Please email support@rainoutline.com to let them know your phone carrier and the resolution they provide.

I didn't receive my confirmation email.

Alert delivery by email cannot be guaranteed due to email service providers' message filtering practices. If you did not receive your confirmation email, please check your junk/spam folders.

We highly recommend adding alerts@RainoutLine.com to your safe senders list, in order to help ensure delivery to your inbox.

Do you have an Android or iPhone mobile device?
If you do, we recommend downloading the free RainoutLine app from the app market/store instead of signing up for email alerts. The app gives the benefit of quickly checking the status whenever you need to know as opposed to alerts that are sent every time the status is updated.

Will my email or phone number be shared?

Your email and phone number will only be used to for sending subscribed notifications and confirmations. Your email and number will never be shared or sent any other type of communication.