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This form is intended for general questions for the city and is forwarded to a general email address. It is not monitored 24/7.
If your question requires immediate assistance (Court, Police, Fire, etc.), please contact that department directly.
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Coronavirus Information and Resources

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. If you do not have a healthcare provider, call:
Johnson County COVID-19 Hotline
For virus-related questions only
913-715-CV19 (2819)
Monday - Friday, 8 a.m. - 5 p.m.

Steps to prevent the spread of COVID-19 if you are sick.
 

If you have questions about the phased reopening of the County,
check Johnson County's common questions page or call:
Johnson County Call Center
913.715.5000
Monday- Friday, 8 a.m. - 5 p.m.

Have an emergency?
Dial 911 

If you have questions about City operations, call:
913.477.7500

Find Community Relief Services and Resources

Coronavirus

Last updated May 27, 2020
 

On Tuesday, May 26, Kansas Governor Laura Kelly vetoed House Bill 2054 passed by the Kansas legislature that would have weakened her emergency power and authority from local county health officers during the ongoing coronavirus (COVID-19) pandemic. The state had been in Phase 2 of the governor’s plan to reopen, but Kelly said going forward, she’ll offer her Ad Astra plan as guidance to county health officials, who can impose health, business and mass gathering limits.

Johnson County Local Health Officer Dr. Joseph LeMaster and Johnson County Department of Health and Environment Director Dr. Sanmi Areola both strongly recommend that Johnson County residents and businesses continue to adhere to the phases and guidance in the state’s Ad Astra plan (PDF). Johnson County Government will not set additional limits for reopening phases, based on current conditions.

As an organization, the City of Lenexa will continue to follow the state’s Ad Astra plan for reopening phases. We remain in Phase 2 and will begin Phase 3 no sooner than Monday, June 8. The Governor’s Office will still provide analysis of data and recommend when to move through the phases.

Kelly signed a new, 15-day state disaster declaration beginning at 12:01 a.m. Wednesday, May 27, that will extend some, but not all, of her previous emergency orders, which were set to expire at midnight on June 10. For more information on the governor’s actions, see the state’s media release.


How the City of Lenexa is responding to the ongoing public health crisis

These operational plans are in effect until further notice, unless indicated differently below. As this is an evolving situation, please check back here for additional details. 

City Hall

Limited Lenexa City Hall staff will be available to provide services during regular hours (Monday - Friday from 8 a.m. to 5 p.m.).

You are strongly encouraged to do business by email, website and phone whenever possible.

Community Development

For the safety of customers and staff, we ask that you complete your business online or by phone whenever possible. Please note, some functions may be delayed.

Visit Lenexa.com/permits to apply for permits and applications, pay fees, schedule inspections and track application status.

Pet licenses can be completed online at petdata.com.

For questions call 913.477.7500 or 913.477.7725 or email permits@lenexa.com

Human Resources

Drop in appointments are not available. Job applicants, please email humanresources@lenexa.com with questions. 

Municipal Court

  • Dockets are canceled until Monday, May 18. Based on the County’s state of emergency, future weeks may also be canceled. The prosecutors are available to discuss cases via email. They can be reached at prosecutor@lenexa.com. The Court is also available to handle some matters remotely. Please schedule a time to conduct a Virtual Court hearing by emailing the Court Clerk’s Office at courts@lenexa.com.
  • Please email the Court at courts@lenexa.com if the address on your ticket is not your current address or you would like to share your cell phone number.
  • Payments for matters that do not require a court appearance can be made online or via phone. 
  • The Court Clerk’s Office will remain open during normal business hours. Contact courts@lenexa.com for questions about current transactions or for filings.

Police Department

Patrols will not decrease. Officers will exercise great discretion in their proactive enforcement activities. The following remain our highest priority calls for service:

  • Crimes in progress 
  • Issues affecting public safety
  • Issues affecting traffic safety and traffic flow
  • Medical calls in which officers could perform life-saving measures
  • Calls otherwise deemed critical in nature and time sensitive

When individuals call to request police services, it is possible that in rare instances we would take the report over the phone rather than dispatch an officer. We will still dispatch officers on high priority calls. Please do not hesitate to call 911 or our non-emergency line at 913.477.7301 if you need police services. We will then determine the best response to that request based on the information we receive.

The following services which ordinarily take place at our station are being suspended until further notice: 

  • Fingerprinting services
  • Child car-seat inspections
  • Old/unused/expired prescription medication drop-off
  • Internet sales transactions “meet-up location”
  • Citizen Volunteer Program
  • Citizen Ride-along Program

Fire Department

  • Services will be maintained throughout the state of emergency.
  • Please call 911 if you are experiencing a life-threatening emergency.
  • If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, contact your healthcare provider for medical advice.
  • Citizen and student ride along program will be suspended until further notice. 
  • All public education activities including station tours, CPR classes, Citizen Fire Academy, etc. will be suspended until further notice. 

Parks & Recreation

The Lenexa Parks & Recreation Department has worked hard to develop responsible operating plans as we aim for the safe, gradual reopening of services.

Parks & Recreation reopening plans

Current status highlights

  • The Lenexa Rec Center, Lenexa Community Center and Lenexa Senior Center are closed until further notice and programs associated with those facilities are canceled.

  • Rec Center memberships: Current memberships are frozen during the affected period. Monthly memberships will not be auto-debited on the 20th of the month until service has been restored. Annual memberships will be issued a credit for the duration of the closure.

  • In-person Lenexa Parks & Recreation programs and events are canceled until further notice.

  • All playgrounds are closed. Parks and trails remain open.

  • The Lenexa Lazers Swim and Dive Team 2020 season is canceled.

  • Limited appointments can be arranged with Parks & Recreation staff. Contact them via phone at 913.477.7100 or email parksandrec@lenexa.com

  • For questions, contact Parks & Recreation customer service Monday through Friday from 8 a.m. to 4 p.m. at 913.477.7100.

Lenexa Farmers Market

The Lenexa Farmers Market is open on Tuesdays from 9 a.m. to 1 p.m. and Saturdays from 8 a.m. to noon.

COVID-19 health and safety precautions and expectations for shoppers

Lenexa Public Market

The Lenexa Public Market will reopen for dine-in seating beginning Monday, May 18. At that time, customers will be welcome to stay and eat inside the Market and outside on the Commons. To provide a safe experience for patrons, merchants, and market staff, as well as to comply with current State and local regulations and guidelines, we have made a few changes: 

  • Tables are spaced at least six feet apart to meet social distancing guidelines, and seating is limited to groups of 10 customers or less.
  • We’ve placed signs on the floor to indicate proper social distancing.
  • High-touch surfaces and items will be sanitized regularly, including but not limited to – door handles, push bars, tabletops and trash cans.
  • Market staff will wear masks, wash hands often and wear gloves while busing tables.
  • Hand sanitizer stations are available for community use.
  • Staff and vendors will stay home if they are sick.

Here is what we’re asking of our customers:

  • Be patient, flexible and kind as everyone gets used to these changes.
  • Consider using carryout, curbside delivery and third-party delivery options, when available.
  • Please stay home if you are feeling ill or are showing signs or symptoms of the virus.
  • Be mindful to stay at least six feet away from other patrons and staff while in the Market.
  • Before moving tables, please ask a Market staff member.
    Use the hand sanitizer stations available.
  • Consider wearing a mask or face covering when interacting with Market merchants and staff.
  • Do not come to the Market with groups larger than 10 people.

We are looking forward to seeing everyone and appreciate your patience as we all adjust to these changes. The safety and well-being of our community is extremely important to us, and we are continually monitoring the situation along with guidance and direction from our local, regional and state agencies. Further changes will be communicated via our website and social media.

Updated Market Hours

Starting Monday, May 18, our hours will be:
Monday: 7 a.m. – 3 p.m.
Tuesday – Saturday: 7 a.m. – 8 p.m.
Sunday: 7 a.m. – 3 p.m.
Individual merchant hours may vary.

Please check LenexaPublicMarket.com for updated information. 

City Council and other board and commission meetings

To reduce the spread of COVID-19 and consistent with County and State Orders limiting gatherings of individuals to 10 persons or less, meetings of the Lenexa City Council, and other board and commissions, will be conducted remotely using Zoom, an online meeting tool.

Read more about the Zoom meetings.

 



Face coverings recommended in public settings

The Centers for Disease Control and Prevention now recommends the wearing of cloth face coverings in public settings where social distancing measures are more difficult to maintain, such as grocery stores and pharmacies, especially in areas of significant community-based transmission.

While this is not currently a requirement in our county, we strongly encourage residents to follow recommendations from the CDC.

Do NOT purchase medical masks such as surgical and N95 respirator masks, as these are in short supply and needed most by health care professionals.

Do cover your face with a bandana, neck gaiter or homemade face covering. Don’t have these items or access to a sewing machine? You can make a quick and easy cloth face coverings using a scarf, T-Shirt or fabric. Click here to learn how to make a DIY face covering in minutes.

The most effective way to continue to limit the spread of COVID-19 in our community is by staying home. If you must be out for essential activity, such as grocery shopping, picking up a prescription, going to and from work and seeking medical care, be sure to practice safe social distancing by staying at least 6 feet away from other people at all times. This includes outdoor spaces like parks and trails.


Health and safety resources

Reliable, updated information on COVID-19 can be found on these websites:

Centers for Disease Control and Prevention

Johnson County

PrepareMetroKC

Kansas Department of Health and Environment

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