Contact Us
Department Contact Information

This form is intended for general questions for the city and is forwarded to a general email address. It is not monitored 24/7.
If your question requires immediate assistance (Court, Police, Fire, etc.), please contact that department directly.
Contact Form


Security Measure

Snow Headquarters

When the snow falls, your safety on the streets is our top priority. Whether an inch of ice or 2 feet of snow, our Municipal Services crews know how to respond when inclement weather becomes an issue. 

During a major storm, we will issue periodic updates regarding our winter weather operations on this page.  

Latest Updates 

April 19, 2021

5 p.m.

With the forecasted low temperatures and snow flurries on Tuesday morning, be sure to take it slow on your commute and pay attention to the roads, bridges and overpasses for slick conditions.

Crews will be out treating streets as necessary throughout the morning.

Past storms this winter

March 17, 2021

4 p.m.

With the forecasted snow of 2 to 6 inches tomorrow, we will have crews out ready to treat roads. Take it slow on your Thursday morning commute. There may be slick spots, especially on elevated surfaces.

February 20, 2021

8:30 a.m.

With freezing rain/drizzle and cold temperatures in the forecast for early Sunday morning, roads could be slick. We will have crews out treating roads, if necessary.

February 17, 2021

3:40 p.m.

Crews will continue cleaning up areas. We will be bringing in a small crew in around 4 a.m. Thursday to monitor any refreeze areas ahead of the morning commute.

February 16, 2021

5 p.m.

We will have crews in at midnight to begin treating roads for the anticipated snowfall overnight. 

9:45 a.m.

Crews will be out all day to continue to treat and plow all roads. Sunshine should help us tremendously today.

Forecast is calling for more snow late tonight into tomorrow morning. Crews will be treating roads when that system moves into the area.

February 15, 2021

4:30 p.m.

We will have crews out treating roads through the night. Our hope is to have all roads plowed and treated again by midnight. The low temperatures will continue to prevent the material from working effectively.  

We will then begin cleaning trucks tomorrow before another round of anticipated snow starts Wednesday morning. 

February 15, 2021

9:30 a.m.

Our crews continue to work in residential areas. Main arterials are clear. We are expecting more snow and crews will continue working through the day. 

February 14, 2021

2 p.m.

Crews continue to treat and plow main arterials. They will be getting into residential soon to make a pass. We will have crews working all night and will change shifts at midnight.  

February 13, 2021

6 p.m.

We will be bringing in a crew early to treat roads before snowfall is expected to start Sunday morning. With these low temperatures, treatment may not be very effective. We can assure you that there will be salt on the roads, but like we’ve seen all week, it’s not going to work as usual.

Treatment will still be effective but if areas, like residential streets, aren’t getting as much traffic, the salt won’t break up the snow as much. And with these low temperatures, refreezing can occur.

Our crews will continue doing what they’re known for — trying their best to make Lenexa roads clean and safe. 

January 26, 2021

5:15 p.m.

We will be bringing in a full crew at 10 p.m. to begin treating city roads as we are expecting 1-3 inches of snow overnight. Please allow extra travel time for your morning commute tomorrow. 

January 25, 2021

4:25 p.m.

We will be bringing in a small crew at midnight for any potential refreeze/freezing drizzle. Crews will be out treating roads as necessary.

January 14, 2021

4:40 p.m.

We are bringing in a crew early tomorrow morning for any potential snow. Crews will be out treating roads as necessary.

January 2, 2021

11:00 a.m.

We have a small crew coming in at noon to finish residential areas. They will also start final clean up. 

January 1, 2021

7:00 p.m.

Crews are starting to plow residential areas. We will have a crew change at midnight and they will continue to clear residential areas and clean up other routes.

Our goal is to have all streets treated and/or cleared within 48 hours of the end of a winter weather event. While we try to ensure we clear all streets in a timely manner, one may occasionally be overlooked. 

If, after 48 hours, your street was missed, please report it through our Lenexa 311 service application. You can log your request and track its progress as it is completed. 

11:20 a.m.

Crews continue to work on arterials and collectors, making sure those can remain open while the snow is coming down. With the current rate of snowfall, crews will likely not be able to plow residential areas until this evening. 

We appreciate your patience while we work through this storm. 

December 30, 2020

3:00 p.m.

Crews will begin working 12-hour shifts Thursday morning. They will be making repairs and prepping trucks for the snow and ice that is in the forecast for New Year’s Eve. Crews will also be prepping equipment for tree and branch removal in case those become necessary with this storm. 

We are prepared to treat roads in advance to the winter mix. Crews will then transition to plowing streets as the snow event evolves throughout New Year’s Day. 

As always, we ask that you remain patient with us during each storm. Our crews will need to be prepared to handle different issues with this winter event, as there is a possibility of ice, sleet, snow and downed trees.

December 29, 2020

9:15 a.m.

Crews are now treating collectors and residential streets.

December 28, 2020

12:30 p.m.

We will have crews out Tuesday morning to treat roads for potential snow and freezing rain. Crews will be prepared to continue treating roads for any refreezing that happens in the evening as temperatures drop.

October 26, 2020

5 p.m.
We are keeping a small crew through the evening commute in case there are any slick spots. We will be bringing in another small crew at 4 a.m. in case roads refreeze overnight.

October 25, 2020

11:20 p.m.
We will be bringing in a crew at 4 a.m. for any potential winter weather in the morning. 

National Weather Service forecast