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Community Services Resources

Confronting coronavirus as a community

In times of crisis like the COVID-19 outbreak, it's vital that everyone -- individuals and organizations -- work together to help and protect each other. 

The City of Lenexa is dedicated to supporting our community through important services like public safety, infrastructure management and other key functions during this time.

Other critical community needs like physical and mental health, utility regulation and financial assistance services are provided by our partners in the public and nonprofit sectors, including Johnson County, the State of Kansas and charitable organizations. 

The helpful resources below can help navigate the day-to-day impacts of COVID-19 and the public health measures being taken to limit its spread.

Community Resource Guide

Printable resource guide flyer

 

United Way
For those needing immediate connection to a one-stop resource for community relief – food, financial help, utility assistance, tax services and more – the local United Way of Greater Kansas City can help connect you to more than 8,000 programs run by nonprofit organizations and government agencies throughout the service area. They are available 24/7 to take your call. For assistance, visit 211kc.org or dial 211.

Kansas City Regional COVID-19 Response and Recovery Fund
A coalition of charitable, business and government partners has joined together to create the Kansas City Regional COVID-19 Response and Recovery Fund to address the needs of the Kansas City region's most vulnerable communities affected by the COVID-19 pandemic.

Unemployment benefits
Actions at the state and federal level to relieve the financial impacts of the coronavirus outbreak have enhanced unemployment benefits, including waiving waiting requirements, expanding unemployment insurance to include more workers and increasing weekly benefits.The Kansas Department of Labor manages unemployment requests and questions. For more information, go to GetKansasBenefits.gov or call 931.596.3500.

Finding food
Harvesters offers a webpage that identifies food pantries in your area. Some food pantries are closing due to COVID-19 concerns, so check with the pantry to see if they are open before visiting. Find food assistance

Low-income Energy Assistance Program
The Department of Children and Families is re-opening the application period for the Low-Income Energy Assistance Program (LIEAP) between May 1 to May 29, 2020 for Kansans who have not received LIEAP benefits in 2020. LIEAP helps qualifying residential customers with a onetime payment for their primary heating bills. Applications can be completed through the DCF website: www.dcf.ks.gov 

Mental health services
Many are feeling an elevated sense of anxiety during this time of crisis and uncertainty. The Johnson County Mental Health Center is providing many resources for residents who need support during this difficult time. Those experiencing a mental health crisis should contact their 24/7 crisis line at 913.268.0156. To seek other mental health services, call 913.826.4200.

Evictions and foreclosures
Kansas Governor Laura Kelly announced an executive order to temporarily prohibit business and residential evictions and foreclosure that are the result of financial hardships indirectly or directly caused by COVID-19 until May 31. These bills are not being waived or forgiven, and households should expect that mortgage and rent payments will be due when this suspension is lifted. Learn more

Utilities
The Kansas Corporation Commission has suspended utility disconnects for nonpayment until May 31. This covers all electrical, natural gas, water and telecommunications utilities. Customers will remain responsible for outstanding balances when the order is lifted. Learn more

The Johnson County Utility Assistance Program provides financial assistance to qualifying low-income residents for past due utilities to promote safety and avoid utility disconnections. Utility assistance may be provided for electric, gas, water, wastewater, and propane. Services are available by appointment only. Learn more on Johnson County's website or call 913.715.6653.

These utility providers may also be implementing customer service changes such as closing their lobbies. Contact your service provider to learn more.

Some trash providers are making changes to their customer service and curbside collection. Contact your waste hauler to find out if your service will be affected. 

Driver's license renewals and vehicle registrations
Kansas Governor Laura Kelly signed an executive order that extends deadlines for driver's license renewals and vehicle registrations. All driver's license renewals and vehicle registrations must be completed within 60 days of the expiration of this order. Learn more

KC COVID-19 Small Business Relief Fund
In a regional effort to support small businesses, the KC COVID-19 Small Business Relief Loan Fund is a new community-backed fund intended to provide immediate relief to local, small businesses experiencing financial strain as a result of necessary public health measures. Applications are available now.