Accessibility & Accommodations

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 as amended (ADA), the City of Lenexa will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.


The City does not discriminate on the basis of disability in its hiring or employment practices. It also follows all regulations of the U.S. Equal Employment Opportunity Commission under Title I of the ADA.  

Effective communication

The City, upon request of at least 48 hours in advance of a scheduled event, will make every effort to provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Lenexa’s programs, services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.  

Modifications to policies and procedures

The City will make reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City should contact the following as soon as possible, but no later than 48 hours before the scheduled event:  

Mike Nolan ADA Coordinator/Assistant City Manager
17101 W. 87th Street Parkway Lenexa, KS 66219
Phone: 913.477.7550     
Fax: 913.477.7639

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden on the City.  

Complaints that a program, service or activity of the City of Lenexa is not accessible to persons with disabilities should be directed to the ADA Coordinator listed above. 

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

File a request for reasonable accommodation

Click here to view form.

File an ADA grievance

You must first fill out the Application for Reasonable Accommodation form and allow the request to work its way through the process as outlined in in our Grievance Procedure under the Americans with Disabilities Act. If you have completed the application for reasonable accommodation process and do not feel the response satisfactorily resolves the issue, you can appeal the ADA Coordinator’s decision to the City Administrator (or his/her designee) by filling out the ADA Complaint Form within 15 calendar days after you receive our response to your application for reasonable accommodation.

File an ADA grievance