Police Compliments & Complaints


Compliments from the public about a job well done are meaningful for our personnel. If you had a positive experience that you would like to tell us about, please click the tab below to complete a brief online form. We will share your feedback with the involved personnel, as well as their supervisor and the Chief of Police.

Send in a compliment

Email a compliment to pdinfo@lenexa.com


The reputation of the Lenexa Police Department depends on the personal integrity and discipline of our employees. We realize that the public image of our organization is determined to a large degree by our professional response to allegations and concerns regarding our employees’ conduct. 

Reports of a complaint against a member of the Lenexa Police Department can be filed several ways:

In person

Come to the lobby of the Lenexa Police Department, 12500 W. 87th St. Pkwy., Lenexa, KS 66215, and request a Complaint Form. Our lobby is open 24 hours a day, 7 days a week. You can also request to speak to a supervisor. 

By telephone

Call our administrative line at 913.477.7300.

By email

Email the following information to pdinfo@lenexa.com:

  • Your name
  • Date and time of incident
  • Location of incident
  • Name of Lenexa Police Department employee(s) involved
  • Ticket # or Case # related to this incident (if any)
  • Description of complaint

By mail

Fill out a Complaint Form(PDF, 481KB) and mail it to:

Lenexa Police Department
12500 W. 87th St. Pkwy.
Lenexa, KS 66215

Process for handling complaints

  • Complaints regarding operations will be handled through the Watch Commander or on-duty supervisor.
  • Complaints alleging criminal conduct will be investigated by the appropriate authority, appointed by the Chief of Police.
  • Formal written complaints, regardless of nature, are strongly encouraged. However, any substantive complaint will be investigated regardless of how it is received by the Department. Anonymous complaints involving serious misconduct will be followed up to the extent possible.
  • Citizens who file a formal written complaint will receive a formal written response from the Chief of Police.
  • A citizen wishing to file a complaint will be referred to a supervisor who will assist them. If the complaint involves a supervisor, it will be referred to another supervisor as soon as possible.
  • Complaints received by the Communications Unit (dispatch) via telephone will be referred to the on-duty supervisor. If the supervisor is not available, they will be referred to the most appropriate person’s voicemail.

You should expect an acknowledgment of your complaint within three business days after filling it. 

Biased-based policing

Kansas Law K.S.A. 22-4610 prohibits the practice of racial or other biased-based policing by any law enforcement officer.

“Racial or other biased-based policing’’ means the unreasonable use of race, ethnicity, national origin, gender or religion by a law enforcement officer in deciding to initiate an enforcement action. It is not racial or other biased-based policing when race, ethnicity, national origin, gender or religion are used in combination with other identifying factors as part of a specific individual description to initiate an enforcement action.

In addition to filing a complaint with our department, any complaint of biased-based policing, including racial profiling or discrimination, may also be filed with the Office of the Attorney General:

Office of the Attorney General
120 SW 10th Avenue, 2nd Floor
Topeka, KS 66612


Kansas Attorney General Complaint